Leadership

  • How to Leverage Company Values to Build Customer Loyalty

    Unfortunately, responding to tragedy, uncertainty, or sensitive moments in our community is something we need to prepare for as business owners and leaders. There is a tension…or let’s be real, fear of speaking up when times are uncertain. What if I say the wrong thing? What if I don’t say anything and my customers think […]

  • Why Public Speaking is Important for Your Business with Jessica Rasdall

    Public speaking is a skill that all business owners should be working to strengthen. Speaking is how you show up as the face of your company to speak to the people you serve. ⁠ Jessica Rasdall, host of the Speak to Scale, shares everything you want to know about public speaking for your business including […]

  • It’s Time to Get Mad

    Not having a clear customer journey cost me $10,000 and left me with several problems unsolved.

    I learned a lot from hopping from one bad customer experience to another. Now, I teach other entrepreneurs how to make sure their products deliver on the promise even after the sale is complete.

    In today’s episode, I’m going to share why having an automated sales funnel is no longer enough and what you should be aiming for as a business owner interested in solving problems for your customers.